- Harry & David | Shipping and Processing
Customer Service Center
For assistance: Call: 1-877-322-1200 or Email: service@harryanddavid.com
Shipping Information
Standard Shipping charges are intended to cover the costs incurred to process, prepare, and transport your order and related customer service. Standard rates are based on the non-sale price, as detailed in the charts below.
Please Note: Shipping & Processing is calculated using the regular price of merchandise before tax is applied.
Holiday Order Cut-Off Dates
| For Arrival By | Standard Shipping* (4-7 BUS. DAYS) | 3 Day Express** (3 BUS. DAYS) | 2 Express** (2 BUS. DAYS) | Overnight (1 BUS. DAY)** | Overnight Saturday Arrival** |
|---|---|---|---|---|---|
| Memorial Day | Wednesday, May 17 | Tuesday, May 23 | Wednesday, May 24 | Thursday, May 25 | Friday, May 26 |
| Father’s Day | Monday, June 12 | Tuesday, June 13 | Wednesday, June 14 | Thursday, June 15 | Friday, June 16 |
| July 4th Day | Thursday, June 22 | Tuesday, June 27 | Wednesday, June 28 | Thursday, June 29 | Friday, June 30 |
| Labor Day | Wednesday, August 23 | Tuesday, August 29 | Wednesday, August 30 | Thursday, August 31 | Friday, September 1 |
Standard Shipping and Processing Rates (4-7 business days)
| Order Subtotal per Shipping Address to a Named Recipient* | Add |
|---|---|
| $0.01 - $15.00 | $7.99 |
| $15.01 - $25.00 | $8.99 |
| $25.01 - $35.00 | $13.99 |
| $35.01 - $45.00 | $14.99 |
| $45.01 - $60.00 | $16.99 |
| $60.01 - $75.00 | $18.99 |
| $75.01 - $100.00 | $20.99 |
| $100.01 - $125.00 | $22.99 |
| $125.01 - $150.00 | $24.99 |
| $150.01 and over | 17% of order subtotal |
| P.O. Box surcharge | $5.99 |
Club Shipping and Processing Rates
| Club | Add |
|---|---|
| Cheryl's Cookie Clubs | Shipping Included |
| *Great Foods Gourmet Clubs *Signature Light Clubs *Canada Light Clubs *Moose Munch® Clubs *Mother's Day Clubs *Father's Day Clubs *Quarterly Gift Club *Vegetable Clubs *Premium English Muffin Club | $6.99 per shipment |
| *Signature Classic Clubs *Canada Classic Clubs *Medley Clubs *Presidential Clubs *Organic Clubs *Favorites Clubs *Citrus Clubs *Fruit and Cheese Clubs *Chocolate Clubs *Dessert Clubs *Plant and Bulb Clubs *The Favorite Pear Clubs *Breakfast Clubs *Bakery Favorites Club | $7.99 per shipment |
| †Fruit Wine and Cheese Clubs †Wine Clubs †Wine and Cheese Clubs *Dipped Fruit Clubs *Stockyards Clubs *Steakhouse Clubs | $9.99 per shipment |
| Wine add-ons | $5.99 per bottle |
*Free Shipping with Passport
†$5.00 Flat Rate Shipping with Passport
Express Shipping And Processing Rates
| EXPRESS METHOD | CHARGE PER ITEM |
|---|---|
| 3-Day Express (3 business days) Orders must be placed by 1 p.m. ET* | $9.99 per item + Standard Rate |
| 2-Day Express (2 business days) Orders must be placed by 1 p.m. ET* | $11.99 per item + Standard Rate |
| Overnight Express Orders must be placed by 1 p.m. ET* | $19.99 per item + Standard Rate |
| Priority Overnight (where available) Orders must be placed by 1 p.m. ET* Saturday arrival to some locations | $24.99 per item + Standard Rate |
*Orders placed after 1 p.m. ET will ship next business day. Orders for highly perishable items placed after 1 p.m. ET on Wednesday will ship the following Monday to avoid weekend transit.
APO/FPO and US Territories
| EXPRESS METHOD | CHARGE PER ITEM |
|---|---|
| APO/FPO (12 days) | No additional charges |
| US Territories (7 business days) | $9.99 per item + Standard Rate |
Perishable Gifts
Some perishable gifts incur an additional charge to guarantee perfect arrival. This might include specially insulated shippers and ice-gel packs for chocolates or cheesecakes to keep them cool and delicious, and Express Shipping for cut flower bouquets so they arrive fresh and beautiful.
Gift Cards
Can’t decide on the perfect gift? Sending an eGift Card is easy! Click to shop our selection of designs. (If you wish to send a physical gift card to arrive in the mail within 7-10 business days, you must order via phone at 1-800-547-3033. Physical gift cards are not available for purchase online).
Alaska & Hawaii Deliveries
for shipping to these destinations, please add an additional $9.99 per item plus Standard Shipping Charge.
International Shipping
International shipping is limited to Canada, Germany, United Kingdom, England, Wales, Great Britain, Scotland and APO/FPO addresses. Gifts to Canada will incur an additional surcharge of $17.99 per item, plus standard delivery charges. Gifts to the other countries listed above will incur an additional surcharge of $29.99 per item, plus standard delivery charges. There is no additional surcharge for deliveries to APO/FPO addresses.
P.O. Box Deliveries
Shipping to a P.O. Box will incur a surcharge of $5.99.
Monthly fruit gifts
Items that have this indicator Pear Indicator Image are harvested during the month the fruit reaches its peak quality. Because the harvest can vary, we cannot honor requests for specific arrival dates.
Floral gifts
We automatically deliver many of our plant gifts via 2-3 Day Express; see product pages for details.
Cut Flower Bouquets
To ensure perfect arrival, fresh cut bouquets are delivered via Express Shipping and incur an $9.99 shipping surcharge. Gifts with fresh flowers cannot be delivered to PO Box addresses.
How We Ship
Our gifts are trucked under controlled temperatures to a major city near their destination where they are released to delivery services for final delivery. We use only the most effective delivery services available to guarantee that your order arrives on time. We recommend shipping to a street address, not a P.O. Box.
Our custom containers make sure your gift baskets, gift towers and plant gifts arrive just as fresh, perfect and delicious as you see them online. If you've ever received gift baskets from other gift companies, you'll appreciate the difference right away.
Delivery Guarantee
While we make every effort to ensure the accuracy of all information, we reserve the right to make corrections if an error does occur. Please check all addresses carefully. Postal and delivery services will not forward. We guarantee delivery only to the addresses we are given
Additional Shipping & Processing Information
All shipping and processing charges are based on the regular price of merchandise shipped to a named recipient at a single address.
To ensure your gift arrives in perfect condition, we recommend shipping to a street address, not a P.O. Box. Wine shipments cannot be delivered to a P.O. Box.
Incorrect addresses may delay shipment. Your order may be subject to additional charges for address correction or forwarding by postal or shipping services.
We reserve the right to correct error(s) in printed or electronic publications.
If rising costs affect shipping charges, a surcharge may be included and will be reflected in your order total.
All shipments FOB Harry & David. Note: Terms for wine shipments may vary. See “Items with Wine” for details.
Celebrations Passport Shipping
- Free standard shipping
- Standard overnight for $9.99 (instead of $19.99)
- Priority Overnight (Saturday delivery) for $12.99 (instead of $24.99)
- No $5.99 surcharge for PO Boxes
- No $9.99 surcharge for Alaska or Hawaii addresses
- Gifts containing wine $5.00 per shipment
Prices are subject to change without notice.
*Standard shipping and processing charges are based on the regular price of merchandise shipped to a named recipient at a single address, and are intended to cover the costs incurred to process, prepare, and transport your order and to cover related customer service. Standard shipping and processing delivers within 4-7 business days to most ZIP codes unless a future delivery date has been requested.
**Expedited shipping methods deliver within the specified time frame to most ZIP codes with same-day shipping if ordered by 1 PM ET.
- Harry & David | Shipping and Processing
Customer Service