These are the terms and conditions for subscription programs, excluding Celebrations Passport®, across the 1-800-Flowers.com Family of Brands (“Subscription Terms”). By clicking or tapping on the “Place Order” button for your subscription and/or otherwise placing a subscription order, you accept these Subscription Terms. These Subscription Terms are between you and the specific company within the 1-800-Flowers.com Family of Brands from which you are receiving your subscription (“Company”, “we”, “our” or “us”). Your use of the Company’s website and your participation in the subscription program is also governed by our Terms of Use and Privacy Notice, as well as all other applicable terms set forth on the Company’s website(s), all of which are incorporated herein. **PLEASE BE AWARE THAT THE TERMS OF USE CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING AND JURY TRIAL.**
Your subscription will automatically create a new, individual order in accordance with the delivery frequency schedule designated for your subscription, until you cancel your subscription using one of the methods outlined in these Subscription Terms. Additionally, some subscriptions may have a limited duration (e.g. 3-, 6-, 9-, or 12- month subscriptions), to the extent designated at the time of your subscription placement. Unless otherwise specified at the time of your initial subscription order, such limited-duration subscriptions will end at the conclusion of the designated duration, but can also be canceled before your next order is processed using one of the methods outlined in these Subscription Terms.
**You may cancel your subscription at any time before your next order is processed. Refunds will not be provided for any orders that have already been processed prior to receipt of your cancellation request. To cancel your subscription, log into your Company account, navigate to the subscriptions page in your account, and click “Cancel Subscription”. You may also cancel your subscription by emailing us at managesubscriptions@1800flowers.com or calling us at 844-810-6091**
You may be able to pause or skip a future shipment/delivery under your subscription, depending on the availability of those options. In the event those options are available under your subscription, you may pause or skip a future shipment/delivery by navigating to and selecting the applicable option in your Company account and/or by emailing us at managesubscriptions@1800flowers.com or calling us at 844-810-6091. Your request to pause or skip a subscription must be received before the next order is processed to be effective before the next order ships.
The credit card or other payment method used to purchase your first order under your subscription will be held on file and charged for each subsequent order until you contact us before your next order is processed via one of the methods outlined herein to cancel your subscription. If we cannot complete an order with the credit card or other payment method you used to create your subscription, then you authorize us to update your subscription with another credit card or payment method on file. If we are unable to complete your subscription order with the updated credit card or payment method, then the order may be canceled.
We can change the price of your subscription order at any time, in our sole discretion. Following your first order, we will send you an email notice prior to processing each subsequent individual subscription order. The notice will confirm the price of the upcoming order and the estimated order processing date. Applicable taxes and (unless otherwise expressly indicated when you placed your subscription) applicable shipping/delivery and service charges are in addition to your applicable subscription order charge.
Your subscription is personal to you, and may not be assigned or transferred, or used for resale, profit, business or commercial purposes.
For “Subscription Box” subscriptions, each shipment/delivery you receive under your subscription will include a variety of items, selected by us, for the specific subscription Box subscription type that you have ordered. The contents of each shipment you receive may vary, and we make no guarantees regarding the volume or quantity of products in a shipment/delivery, nor that you will receive any particular product(s) in a shipment/delivery. You are responsible for reviewing the ingredients of each product you receive to avoid side effects, including allergic reactions.
We reserve the right to make changes, modifications or additions to, and/or deletions from, these Subscription Terms, with or without notice, subject to applicable law. Your continued participation in the subscription program after such changes are posted constitutes your acceptance of such changes, modifications, additions or deletions. If you do not agree to any changes, modifications, additions or deletions, you must cancel your subscription. We may also, with or without notice and in our sole discretion, terminate your subscription and/or the subscription program at any time, for any or no reason. In such event, you will only be charged for orders that have been shipped to you prior to such termination..